Terms of Service

Last updated: 19 April 2026

1. Who we are

These terms form a contract between you ("Customer") and Bloor Engineering Ltd, company number 14230472, registered at 11 Pennine Way, Swadlincote, DE11 9EX, United Kingdom ("we", "us", "Siftra"). By signing up at siftra.co.uk you accept these terms.

2. The service

Siftra provides a searchable database of publicly available UK business listings with contact information. Paid subscription tiers unlock additional search volume, CSV export and API access. We update the data regularly but do not guarantee completeness or accuracy of any individual record.

3. Pricing and billing

• Subscriptions are billed monthly via Stripe at the price shown at checkout. Prices exclude VAT where applicable.
• Annual plans (where offered) are billed up front at the discount shown.
• You may cancel at any time from your dashboard; cancellation takes effect at the end of your current billing period. No refunds for the current period.
• If a payment fails, we may suspend your access until payment is made good.
• We may change prices with 30 days' notice by email. Existing subscriptions keep the original price until your next renewal.

4. Refunds

If Siftra is materially broken for you within 14 days of your first payment, email george@bloorengineering.com and we'll issue a full refund. Outside that window, we don't offer refunds but you can cancel any time.

5. Acceptable use

You agree not to:

• Resell, re-publish or sublicense the Siftra database, in whole or in substantial part, as your own product.
• Scrape or download data beyond the quota of your paid plan.
• Use the data to send unsolicited marketing to consumers, or in any way that violates UK GDPR, PECR or the CAN-SPAM Act.
• Share your account credentials with unrelated parties — each seat is for one user.
• Probe, scan or test the vulnerability of any part of the service without prior written permission.

We reserve the right to suspend or terminate accounts that breach these rules, without refund.

6. Data accuracy and removal requests

We source business data from public listings. Individual businesses may request removal of their listing by emailing george@bloorengineering.com. Removal requests are processed within 7 working days.

7. Liability

To the maximum extent permitted by law, our total liability to you under or in connection with these terms in any 12-month period is limited to the fees you paid us in that period. We are not liable for indirect or consequential loss (lost profits, lost goodwill, lost data arising from your downstream use of the service).

Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be limited by law.

8. Termination

You can cancel any time from your dashboard. We can terminate immediately if you breach these terms. On termination your access ends, but we may retain your account record for tax/legal obligations (see Privacy Policy §5).

9. Changes to these terms

We may update these terms; if material, we'll email logged-in customers at least 14 days before the change takes effect. Continued use after the effective date means you accept the change.

10. Governing law

These terms are governed by the laws of England and Wales. Any dispute will be heard exclusively in the courts of England and Wales.

← Back to Siftra